Website Driver and Vehicle Standards Agency (DVSA)
Join the Driver and Vehicle Standards Agency (DVSA): Careers Keeping Britain Moving Safely
1. Introduction
The Driver and Vehicle Standards Agency (DVSA) is a cornerstone of public safety in the United Kingdom, ensuring that every journey on our roads is a safe one. As an executive agency of the Department for Transport (DfT), the DVSA is responsible for setting the standards for driving and riding, conducting theory and practical tests, and ensuring that vehicles remain roadworthy.
For those seeking DVSA Jobs, 2026 presents a significant opportunity to join a workforce of over 4,600 dedicated professionals. Whether you are an experienced engineer looking for driving jobs in vehicle standards, a commercial expert managing high-value contracts, or a digital specialist overseeing web systems, the DVSA offers a stable and rewarding career path. With a reputation for excellence and a “people-first” culture, these roles are ideal for individuals in London, Manchester, Bristol, and Newport who want to contribute to a safer, greener, and healthier UK.
2. About the Hiring Organization
Driven by the mission “Safer journeys for all,” the DVSA is a vital guardian of UK road safety, conducting millions of tests and MOTs annually. Beyond its critical infrastructure role, the agency fosters a supportive, Disability Confident culture centered on fairness and inclusion. Employees enjoy a modern, hybrid working environment that prioritizes wellbeing and flexibility. Joining the DVSA means contributing to a safer Britain while advancing your career within the Civil Service.
3. Job Description
The diversity of DVSA Jobs currently available reflects the agency’s broad operational requirements. Each role serves a specific purpose in the safety ecosystem:
- Theory Test Contract Manager: You will be the guardian of the theory test service, managing the strategic relationship with suppliers for either the Test Centre Network or the Digital Assessment Platform. You ensure that the £450 million theory test service provides value for money and a high-quality experience for candidates.
- Vehicle Standards Assessor (VSA): Acting as the technical authority on the frontline, VSAs conduct technical examinations (MOTs) on heavy goods vehicles (HGVs), buses, and trailers at third-party testing facilities. You ensure these large vehicles are legally compliant and safe for the road.
- Web Systems Manager: This digital role involves overseeing the DVSA’s web presence and internal digital systems. You ensure that the technology used by millions of customers and thousands of staff remains modern, efficient, and secure.
- Investigations & Counter Fraud Administrator: Supporting the fight against economic crime and fraud, this role involves providing administrative support to investigation teams, managing case files, and assisting with driver license revocations to protect the integrity of the licensing system.
- Customer Contact Operations Manager: Based in Newcastle, you will lead the teams that provide guidance to the public, ensuring that every customer interaction with the DVSA is professional, helpful, and informative.
4. Positions Available, Departments & Salary
| Position Title | Department | Salary (Per Annum) |
|---|---|---|
| Theory Test Contract Manager | Commercial & Operations | £44,241 |
| Web Systems Manager | Digital & Technology | £35,663 |
| Customer Contact Operations Manager | Customer Service | £35,663 |
| Vehicle Standards Assessor | Enforcement & Testing | £31,597* |
| Graduate Trainee Accountant | Finance | £30,485 |
| Investigations & Counter Fraud Admin | Corporate Services | £26,607 |
*Additional technical and flexibility allowances may apply to Vehicle Standards Assessor roles.
5. Job Locations
- Bristol & Newport: Major administrative and operational hubs for Southern England and Wales.
- Manchester & Chadderton/Oldham: Key locations for digital and contract management teams.
- Leeds & Newcastle-upon-Tyne: Major clusters for customer service and fraud investigation.
- Nottingham & Swansea: Central hubs for finance, HR, and corporate support.
- Field-Based: Vacancies in Amesbury, Cambridge, Enfield, Glasgow, and Perth.
6. Key Responsibilities
- Contractual Oversight: Monitoring supplier performance against KPIs for the theory test service.
- Technical Inspection: Technically assess the roadworthiness of HGVs and large vehicles.
- Incident Management: Managing business continuity plans for critical digital systems.
- Case Administration: Interrogating data for counter-fraud operations and license revocations.
- Team Leadership: Mentoring staff and fostering high-performance in contact centers.
- Digital Governance: Ensuring digital services align with government standards.
7. Requirements & Qualifications
- Commercial Roles: Experience in supplier selection and contract management.
- Technical Roles (VSA): Minimum 3 years hands-on repair/inspection experience of HGVs or PSVs.
- Administrative Roles: Proficiency in Microsoft Office and data summarization skills.
- Accounting Roles: Relevant degree or commitment to ACCA/CIMA qualifications.
- Personal Attributes: Honesty, integrity, and a proactive approach to “Changing and Improving.”
8. Age Limit
In accordance with the UK Equality Act, there is no upper age limit. Most roles require candidates to be at least 18 years old. For vehicle assessment, candidates must have held a full UK/EU driving license for at least three years (typically 21 to 65+).
9. Benefits of Working in This Role
- Pension: Civil Service pension with an employer contribution of at least 28.97%.
- Annual Leave: 25 days increasing annually to 30, plus bank holidays and King’s birthday.
- Vehicle Benefits: Some VSA roles include a brand-new lease car for work and personal use.
- Health & Wellbeing: Free physiotherapy, flu jabs, and Employee Assistance Programme.
- Development: 5 days of dedicated learning per year and funding for professional qualifications.
10. How to Apply?
- Search: Use reference numbers on the official Civil Service Jobs portal.
- Success Profiles: Align experience and behaviors to the “Making Effective Decisions” framework.
- Personal Statement: Provide 500-750 words of evidence matching the Person Specification.
- Interview: Attend a competency-based interview via Microsoft Teams.
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